iBriefCase, next-gen customer engagement
A solution designed to drive collaboration across sales & marketing functions to keep them consistent for Field Forces, so they can be effective in every customer interaction at any given time, moment & circumstance
Just some of our key clients
Multi-Device
iBriefcase is an innovative digital application for use on iPad, Tablet and PC, already empowering 30,000 REPs and MSLs worldwide to access and share approved and tailored content
Next-gen Interactions
Sales Reps are able to engage with healthcare professionals whether in-person or remotely through preferred channels for effective next-gen interactions
Designed for REPs by REPs
Designed specifically for Sales Reps and Healthcare Professionals, making it quick to access and with an intuitive interface for simple and easy use
The Solution
The next-gen customer engagement empowering REPs and MSLs
Features & Modules
Customer Experience is commonly thought of as the interactions with patients, healthcare professionals, scientific groups & associations.
We often underestimate the importance of Customer Experience internally with compliance & legal, sales & marketing units.
Internal and external Customer Experience is key for not only deploying an effective next-gen sales enablement strategy but is vital for its success.
That is why iBriefcase has been co-designed with the relevant internal and external players as success is due to the exchange of value between them.
Upload, edit, distribute and assign approved content through iBriefcase or pull through from legacy content management system
Show content or demonstrate presentations (static, dynamic, interactive) either in person or remote
Distribute personalized content by email either in real-time or preferred moment
Personal service portal for Sales Reps, displaying all shared contents and tracking all interactions and engagements
Event or congress registration & management, drive attendance and gauge attendee experience
Analytics dashboard to analyse content performance and use data to improve engagement with push and pull to legacy CRM
We have been providing Field Forces solutions for customer engagement for 15 years and through this experience it has learned how to manage the pace of change for clients and help them overcome challenges to maintain business continuity
Experience
Pioneers in developing detail sales aids for tablets
2005
Evolution of offering to provide an industry bespoke solution for Sales Enablement
2010
Recognized industry leader for Sales Enablement design and change management
2015
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© 2023 iBriefCase
Sales Reps are a major part of pharma marketing efforts, making an average of seven face to face calls to healthcare professionals each day.
Covid-19 regulations and social responsibility has drastically limited personal interaction between Sales Reps and Healthcare Professionals, resulting in significant impact due to thousands of face to face calls not taking place.
How long will Covid-19 continue to disrupt business and more importantly life around the world is unknown, but most experts predict the virus impact extending throughout this year and well into the next as well.
Face to face calls will continue to decline and these new changing attitudes bring with it a new normal that will be here to stay.
So pharmaceutical and medical devices companies need to immediately shift and transform customer engagement through digital in order to maintain business continuity.
Transformation of Sales Enablement Engagement solution through Artificial Intelligence
2020
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