iBriefCase, next-gen customer engagement

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A solution designed to drive collaboration across sales & marketing functions to keep them consistent for Field Forces, so they can be effective in every customer interaction at any given time, moment & circumstance

Just some of our key clients

Multi-Device

iBriefcase is an innovative digital application for use on iPad, Tablet and PC, already empowering 30,000 REPs and MSLs worldwide to access and share approved and tailored content

Next-gen Interactions

Sales Reps are able to engage with healthcare professionals whether in-person or remotely through preferred channels for effective next-gen interactions

Designed for REPs by REPs

Designed specifically for Sales Reps and Healthcare Professionals, making it quick to access and with an intuitive interface for simple and easy use

The Solution

The next-gen customer engagement empowering REPs and MSLs

Features & Modules

Customer Experience is commonly thought of as the interactions with patients, healthcare professionals, scientific groups & associations.

We often underestimate the importance of Customer Experience internally with compliance & legal, sales & marketing units.


Internal and external Customer Experience is key for not only deploying an effective next-gen sales enablement strategy but is vital for its success.


That is why iBriefcase has been co-designed with the relevant internal and external players as success is due to the exchange of value between them.

Content Management System

Upload, edit, distribute and assign approved content through iBriefcase or pull through from legacy content management system

Show content or demonstrate presentations (static, dynamic, interactive) either in person or remote

Distribute personalized content by email either in real-time or preferred moment

Personal service portal for Sales Reps, displaying all shared contents and tracking all interactions and engagements

Event or congress registration & management, drive attendance and gauge attendee experience

Analytics dashboard to analyse content performance and use data to improve engagement with push and pull to legacy CRM

  • App Management
  • Email Marketing
  • Remote Access
  • Forms Automation
  • Content Management
  • Data Management
  • Native Integrations
  • Data Collection
  • eDetailing Collaboration
  • File Management
  • Compliance
  • Meeting/Call Management
  • Training Management
  • Performance Management
  • Video Conferencing
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We have been providing Field Forces solutions for customer engagement for 15 years and through this experience it has learned how to manage the pace of change for clients and help them overcome challenges to maintain business continuity

Experience

Pioneers in developing detail sales aids for tablets

2005

Evolution of offering to provide an industry bespoke solution for Sales Enablement

2010

Recognized industry leader for Sales Enablement design and change management

2015

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Sales Reps are a major part of pharma marketing efforts, making an average of seven face to face calls to healthcare professionals each day.

Covid-19 regulations and social responsibility has drastically limited personal interaction between Sales Reps and Healthcare Professionals, resulting in significant impact due to thousands of face to face calls not taking place.

How long will Covid-19 continue to disrupt business and more importantly life around the world is unknown, but most experts predict the virus impact extending throughout this year and well into the next as well.
Face to face calls will continue to decline and these new changing attitudes bring with it a new normal that will be here to stay. 

So pharmaceutical  and medical devices companies need to immediately shift and transform customer engagement through digital in order to maintain business continuity.

Transformation of Sales Enablement Engagement solution through Artificial Intelligence

2020